Partner Success Program

Your Digital Profile

A tiered partnership system that rewards excellence, fosters collaboration, and creates positive feedback loops between Property Managers, Vendors, and Event Coordinators.

The Ecosystem

Positive Feedback Loops

Our digital profile system creates symbiotic relationships where everyone wins. Better performance leads to better opportunities, which leads to better results.

Venues attract quality vendors
Vendors drive resident engagement
Engagement builds property value

Partnership Tiers

Climb the Ranks

Progress through our tier system by meeting cyclical metrics and milestones. Each tier unlocks exclusive benefits and opportunities.

Bronze

Foundation

Entry level · 0-3 months

  • Basic profile listing
  • Standard event scheduling
  • Core analytics dashboard
  • Community access

Requirements to Advance

Satisfaction 70%+
Events 5+
Silver

Established

Proven track record · 3-6 months

  • Featured profile placement
  • Priority scheduling
  • Advanced analytics + reports
  • Co-promotion opportunities

Requirements to Advance

Satisfaction 80%+
Revenue $5K+
Gold

Premier

Top performer · 6-12 months

  • Premium profile badge
  • Exclusive event invites
  • Revenue share bonus (5%)
  • Direct Lux Markets support

Requirements to Advance

Satisfaction 90%+
Revenue $15K+
Platinum

Elite

Exceptional partner · 12+ months

  • VIP partner status
  • First access to new markets
  • Revenue share bonus (10%)
  • Strategic partnership input

Maintain Status

Satisfaction 95%+
Revenue $50K+

Performance Tracking

Your Success Metrics

Track your progress with real-time metrics that matter. Our composite scoring system rewards quality, consistency, and growth.

Client Satisfaction

87%

+4% this month

Partnership Longevity

8 mo

Active & Growing

Direct Revenue

$12.4K

+22% vs last quarter

Events Completed

34

6 this month

82 Partner Score

Gold Tier · 8 points to Platinum

Score Composition

Client Satisfaction (40%) 87/100
Revenue Generation (25%) 78/100
Partnership Longevity (20%) 85/100
Event Quality (15%) 76/100

Tailored Benefits

Benefits by Partner Type

Each partner type enjoys unique benefits designed to drive their specific success metrics.

Resident Satisfaction

Curated vendor experiences boost resident engagement and community satisfaction scores, directly impacting retention rates.

Revenue Streams

Earn commission on vendor events hosted at your properties. Higher tiers unlock better revenue sharing percentages.

Exclusive Partnerships

Gold and Platinum tiers gain access to premium vendors and exclusive co-branded event opportunities.

Targeted Exposure

Reach affluent demographics at premium properties. Our matching algorithm connects you with ideal customer bases.

Easy Scheduling

Book venues through our platform with integrated payments and logistics. Higher tiers get priority booking windows.

Reputation Building

Build verified reviews and ratings that travel with you. Premium badges increase trust and booking rates.

Market Expansion

Tools and support to grow your local market presence. Regional dashboards show opportunity density and competition.

Performance Dashboard

Real-time visibility into all partnerships, events, and revenue in your market. Track success metrics at a glance.

Territory Ownership

Higher tiers unlock larger territories and greater commission percentages on all partnerships in your region.

Smart Matching

Vendor Tag System

Vendors add descriptive tags to their profiles enabling intelligent groupings for themed events. When a property wants a "Spa Day" or "Wine Night", we instantly curate the perfect vendor combination.

1. Vendors Add Tags

Each vendor selects relevant tags describing their vibe, specialty, and experience type.

2. Smart Search

Properties search by theme or we suggest curated vendor bundles for specific event types.

3. Co-Promotion

Matched vendors cross-promote together, creating cohesive themed experiences residents love.

Available Tag Categories

Vibe & Mood

Relaxing Energizing Romantic Celebratory Mindful Luxurious

Service Type

Spa & Wellness Food & Beverage Artisan Goods Beauty Fitness Entertainment

Experience

Interactive Demo/Workshop Tasting Service-Based Pop-Up Shop

Perfect Pairings

Wine-Friendly Spa-Match Holiday-Ready Pet-Inclusive Date Night

Example Event Bundles

Spa Day Event

Curated relaxation experience for residents

Massage Therapist Aromatherapy Nail Artist Herbal Tea Bar Sound Bath

Wine Night

Sophisticated evening of tastings and treats

Sommelier Artisan Cheese Charcuterie Live Jazz Chocolate

Wellness Weekend

Health-focused experience for active residents

Yoga Instructor Smoothie Bar Nutritionist Meditation Fitness Gear

Achievement Tracking

Your Milestones

Complete milestones to accelerate your tier progression and unlock bonus rewards.

First Event

Complete your first successful event

5-Star Review

Receive your first perfect rating

$1K Revenue

Generate $1,000 in platform revenue

Repeat Partner

Book with the same partner 3+ times

Referral Star

Refer 3 new partners to the platform

Power User

Maintain Gold tier for 6 months

Ongoing Requirements

Cyclical Metrics

Maintain your tier status by meeting these recurring performance benchmarks.

Continuous Excellence

Track. Improve. Advance.

Satisfaction Score

Event Frequency

Response Rate

Revenue Target

Review Average

Partner Retention

Weekly Response Rate < 24hr avg
Monthly Event Minimum 2+ events
Monthly Satisfaction Score 80%+ avg
Quarterly Revenue Target Tier-based
Quarterly Review Average 4.0+ stars
Annual Partner Retention 70%+ repeat

Admin Perspective

Lux Markets Dashboard

As the Event Manager for Denver, you'll have visibility into market performance, partner health, and growth opportunities.

Denver Market Overview

Q1 2025

47

Active Partners

$84K

GMV This Quarter

89%

Avg Satisfaction

156

Events Completed

Drive Engagement

Incentive Programs

Beyond tier benefits, we offer special incentives to drive the behaviors that help everyone succeed.

Referral Rewards

Earn $100 for every new partner you refer who completes their first successful event. No limit on referrals.

Streak Bonuses

Maintain perfect satisfaction scores for 3 consecutive months and unlock a 2% bonus on all commissions.

Co-Promotion Fund

Gold+ partners can apply for marketing co-investment. We'll match up to $500/quarter for joint promotions.

Early Access

Platinum partners get first access to new markets, features, and exclusive partnership opportunities.

Step-by-Step

Onboarding Guides

Clear pathways for each partner type to join the Lux Markets ecosystem and start generating value.

Property Manager Onboarding

From first contact to first event in 14 days

1

Discovery Call

30-min call to understand property, resident demographics, and goals

2

Property Walkthrough

On-site visit to assess amenity spaces and logistics

3

Agreement Signing

Partnership terms, revenue share, and scheduling preferences

4

Profile Creation

Digital profile with photos, capacity, and availability calendar

5

First Event Launch

Schedule and execute pilot event with curated vendor

Vendor Onboarding

From application to first booking in 10 days

1

Application Review

Assess brand quality, reviews, and pop-up capability

2

Intro Call

Explain platform, fee structure, and growth opportunities

3

Stripe Setup

Connect payment processing for direct deposits

4

Profile & Portfolio

Upload photos, pricing, and availability to marketplace

5

First Match

Algorithm matches to properties, first booking confirmed

Event Manager Onboarding (You)

From market entry to operational independence in 30 days

1

System Training

HubSpot CRM, Calendly, Stripe admin, and reporting tools

2

Market Mapping

Build target list of 50 properties + 100 vendors in Denver

3

Outreach Launch

Begin cold outreach sequences with provided templates

4

First 5 Partners

Close 3 properties + 2 vendors to seed the marketplace

5

Pilot Events

Execute 3 events, gather feedback, refine process

Your Action Playbook

Specific Actions for Denver Event Manager

Concrete, measurable tasks to drive partner engagement and tier progression in your market.

Weekly Actions

  • Send 20 Cold Outreach Emails 10 to properties, 10 to vendors from target list
  • Follow Up on 15 Existing Leads Move stalled conversations forward
  • Schedule 3 Discovery Calls Convert interest to conversations
  • Update CRM Pipeline Log all activities, move stages, add notes

Event Day Actions

  • Arrive 1 Hour Early Verify setup, meet property staff, check vendor readiness
  • Document Everything Photos, videos, resident reactions for marketing
  • Collect Feedback Forms 5-question survey from residents who participated
  • Debrief with Both Partners 10-min call with property + vendor within 24hrs

Monthly Reviews

  • Partner Tier Assessments Review metrics, identify advancement candidates
  • At-Risk Partner Outreach Call any partner with declining scores
  • Revenue Report to Lux Markets GMV, events, new partners, satisfaction trends
  • Pipeline Health Check Ensure 3x coverage for next quarter's goals

Your 90-Day KPI Targets

10
Properties Signed
25
Vendors Onboarded
15
Events Executed
$18K
GMV Generated
85%
Avg Satisfaction